2018-2019 Catalog [Archived]

PC Support Technician, COA

This program is designed to prepare students to provide computer support services including installation and management of operating systems, installation and configuration of computer components and peripheral devices, assistance in word processing, spreadsheet, database and presentation software problems, network installation, configuration and support, and troubleshooting problems with PC hardware, software, and security.

Certificate of Achievement

Required Courses

Course NumberTitleCredits
BUS 103Business Computer Applications

3

or

BUS 106Basic Excel

1

and

BUS 108Basic Access

1

and

BUS 109Basic Word

1

CIS 110PC Operating Systems

3

CIS 115PC Hardware & Software Support

3

CIS 221Introduction to Networks

3

CIS 223Introduction to MS Servers

3

CIS 224Network Security

3

Total Credit Hours: 18