2018-2019 Catalog Winter Update [Archived]

Desk Side Support, COA

This certificate of achievement is taught in a hands-on environment to prepare students to provide computer support, troubleshooting, and security services for PC hardware and software, and installation and management of operating systems, computer components, and peripheral devices. Students also learn network installation, configuration, and support along with the ability to provide assistance with word processing, spreadsheet, and database and presentation software.

Certificate of Achievement

Required Courses

Course NumberTitleCredits
BUS 103Business Computer Applications

3

or

BUS 106Basic Excel

1

and

BUS 108Basic Access

1

and

BUS 109Basic Word

1

CIS 110PC Operating Systems

3

CIS 115PC Hardware & Software Support

3

CIS 150Programming Logic

3

CIS 175DataBase/SQL

3

CIS 221Introduction to Networks

3

Total Credit Hours: 18