PC Support Technician, COA

This program is designed to prepare students to provide computer support services including installation and management of operating systems, installation and configuration of computer components and peripheral devices, assistance in word processing, spreadsheet, database and presentation software problems, network installation, configuration and support, and troubleshooting problems with PC hardware, software, and security.

Certificate of Achievement

Required Courses

Course Number	Title	Credits
BUS 103	Business Computer Applications	3
	or
BUS 106	Basic Excel	1
	and
BUS 108	Basic Access	1
	and
BUS 109	Basic Word	1
CIS 110	PC Operating Systems	3
CIS 115	PC Hardware & Software Support	3
CIS 221	Introduction to Networks	3
CIS 223	Introduction to MS Servers	3
CIS 224	Network Security	3

Total Credit Hours: 18